Goal
To provide an opportunity whereby nurses and NPs can learn to communicate more effectively with Spanish-speaking clients.
Objectives
Upon completion of this activity the participant:
- Will be able to participate in basic conversations and develop a rapport with Hispanic patients and their families within the context of
Greetings and Farewells. - Will be able to participate in basic conversations and develop a rapport with Hispanic patients and their families within the context of
Social Pleasantries and Courtesy. - Will be able to participate in basic conversations and develop a rapport with Hispanic patients and their families within the context of
Introductions. - Will be able to participate in basic conversations and develop a rapport with Hispanic patients and their families within the context of
Strategies for Better Communications. - Will be able to participate in basic conversations and gather and convey basic information within the context of
Reception. - Will be able to participate in basic conversations and gather basic information from the patient within the context of
Insurance. - Will be able to participate in basic conversations and convey basic information within the context of
Moving the Patient Along. - Will be able to participate in basic conversations and develop a rapport with Hispanic patients and their families within the context of
Talking About Family. - Will be able to participate in basic conversations and inform and instruct the patient within the context of
Taking Vitals. - Will be able to participate in basic conversations and gather basic information within the context of
Basic Information. - Will be able to participate in basic conversations, inform and instruct the patient and family and gather and convey basic information within the context of
Pre-Operative. - Will be able to participate in basic conversations, inform and instruct and gather and convey basic information within the context of
Post Operative. - Will be able to participate in basic conversations and inform and instruct the patient within the context of
The Physical Examination. - Will be able to participate in basic conversations and inform and instruct the patient within the context of
Blood Draw. - Will be able to participate in basic conversations and inform and instruct the patient within the context of
Other Tests. - Will be able to participate in basic conversations and instruct the patient within the context of
Basic Commands. - Will be able to participate in basic conversations, inform and instruct the patient and gather and convey basic information within the context of
Medications. - Will be able to participate in basic conversations and inform and instruct the patient within the context of
Dosage and Instructions. - Will be able to participate in basic conversations and inform and instruct the patient within the context of
Injuries. - Will be able to participate in basic conversations and gather basic information within the context of
Poisoning. - Will be able to participate in basic conversations and gather basic information within the context of
Stings and Bites. - Will be able to participate in basic conversations and gather basic information within the context of
Pregnancy. - Will be able to participate in basic conversations and develop a rapport with Hispanic patients and their families within the context of
Good Cheer. - Will be able to participate in basic conversations, inform and instruct the patient and gather and convey basic information within the context of
Maternity. - Will be able to participate in basic conversations and inform and instruct the patient within the context of
Concluding the visit.